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Shipping policy

We ship all over the world and always do the best to make sure the items get delivered to our customers as quickly as possible.


Usually we need 1-5 working days to prepare for orders, because we should check every product and make sure that is in good condition before shipment.


We cooperate with many shipping companies, so most shipping methods are available in our company, including e-packet, CNE, China Post, DHL, FedEx, UPS, Aramex, and etc.


We offer free standard shipping for orders. If you wanna express shipping, we would offer the best discount for you. If you place bulk orders, we may offer free express shipping as well.


Delivery takes on average 5 -15 business days.The delivery time is not always stable, and it is out of our control too, because it is dependent on destination and many other factors, such as weather and busy shipping season. If you wanna more details for the delivery time, please kindly look at the below.


Orders may need to clear Customs in your country. ElAtirat is not responsible for delays caused by the Customs department in your country.
Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or Customs clearance delays as a reason for requesting refunds or leaving negative feedback.

On-time Delivery

If you do not receive your purchase within 60 days after shipment, you can ask for a full refund or resend before order completion (when you click ‘Confirm Order Received’ or exceed confirmation time frame).

True Tracking Number

You will receive a true tracking number once your order shipped out. You can also track it in a few days later, because the tracking information usually updates in 1-3 working days.